Job Title- Wholesale Mortgage Operations Director
Salary - $180K/yr - $220K/yr + Benefits + Relocation Assistance
Location - Brea, CA
Direct Hire - Full TimeJob Description: We are seeking an experienced Wholesale Operations Director to lead mortgage operations in a fast-paced, broker-driven environment. This role oversees the full wholesale loan lifecycle, ensuring operational excellence, team performance, compliance, and exceptional broker service.
Key Responsibilities - Lead and develop processing, underwriting, and closing teams.
- Manage loan pipelines to meet funding timelines and SLAs.
- Oversee broker-facing operations, escalations, and service delivery.
- Drive process improvements to enhance efficiency and scalability.
- Partner with Sales, Underwriting, and Secondary teams to ensure seamless loan execution.
- Ensure compliance with investor guidelines and mortgage regulations.
- Monitor quality control results and implement corrective actions.
Qualifications - 7+ years of wholesale mortgage operations experience.
- 3+ years of leadership experience in a wholesale lending environment.
- Experience managing broker-facing operations and third-party originations.
- Strong knowledge of wholesale loan processing, underwriting, closing, and funding.
- Experience with Encompass or similar LOS platforms.
- Solid understanding of TRID, RESPA, TILA, HMDA, and Fair Lending regulations.
- Ability to work onsite in Brea, CA.
Preferred - Experience with Conventional, FHA, VA Jumbo, and Non-QM products.
- Proven success improving operational efficiency and turnaround times.
- Experience leading teams of 8+ employees.
For a quick reply: share your resume to Clinton.s@iserveworld.com