POSITION TITLE: Transportation Driver
REPORTS TO: Director of Operations
HOURS: Full Time
WORKSITE: Omaha, Nebraska
COMPENSATION:- Pay rate starting at $22.50 per hour, commensurate with experience
EMPLOYEE BENEFITS:- Unlimited paid time off (including employee birthday); 9 paid holidays with year-end holiday break
- Medical, dental, vision, life, and AD&D insurance; 403b retirement plan with an automatic 5% contribution; and FMLA
- Employee Wellness Program (including enriching snacks, support groups, and engaging activities)
- Employee Assistance Program (EAP) (includes life event referral program, 5 free counseling sessions, financial and legal resources, and employee discount/savings program)
- Yearly stipends for employee development opportunities
- Relocation assistance; travel and expense reimbursement
ORGANIZATIONAL DESCRIPTION:In 2022, Immigrant Legal Center and Refugee Empowerment Center merged, and the combined nonprofit organization is now CIRA, the Center for Immigrant & Refugee Advancement. Our team of experts provides exceptional, compassionate legal representation, refugee services, and social work services.
We take on the most complex immigration cases, resettle refugees from around the world, and ensure all clients have access to much-needed resources. Operating offices from Council Bluffs to Scottsbluff, our team of more than 100 full-time employees helps communities' welcome immigrants and refugees as they build their lives here. We assist with all forms of family and humanitarian-based immigration, and we never turn any family away due to inability to pay.
POSITION DESCRIPTION:Reporting to the Director of Operations, the Transportation Driver provides safe and reliable transportation services that directly support our mission to help immigrants and refugees move from uncertainty to stability. This position ensures clients can access essential services by providing timely transportation to medical appointments, CIRA offices, work locations, the airport, and other important destinations throughout Nebraska and Southwest Iowa.
The driver plays a vital role in our clients' daily lives, often serving as a welcoming first point of contact with CIRA services. In addition to transportation, this position assists with vehicle maintenance, occasional donation pickup and delivery, and other operational support as needed. We are seeking a dependable, courteous driver who takes pride in safe driving and wants to contribute meaningfully to helping our clients build the life they want to lead.
CORE FUNCTIONS OF THE POSITION:- Provide safe and reliable transportation for clients to appointments, CIRA offices, work, and other essential destinations
- Communicate clearly with clients regarding pickup times and schedules
- Coordinate with case managers when transportation issues or delays arise
- Ensure all passengers follow safety requirements including seatbelt use and proper child seat installation
- Maintain professional, courteous service while assisting clients with transportation needs
- Conduct daily vehicle inspections and report maintenance issues to the Director of Operations
- Keep vehicles clean, organized, and presentable at all times
- Follow all traffic laws and safety protocols while operating company vehicles
- Assist with occasional staff transportation needs and donation pickup/ drop off using company vehicles
- Use GPS and mapping systems to navigate efficiently to destinations
- Report accidents, delays, or safety concerns immediately to supervisors
- Submit expense reports as required
- Assist with other operational tasks as assigned
QUALIFICATIONS:- Must be at least 21 years of age
- Must have a valid driver's license and carry it at all times while on duty
- Must have and maintain an acceptable driving record with the DMV
- High school diploma or GED required
- Excellent written and verbal communication skills in English required; bilingual abilities preferred
- Exceptional customer service and interpersonal skills with ability to serve clients and colleagues from various backgrounds professionally and respectfully
- Demonstrates patience and comfort working with clients who may have limited English proficiency or communicate through interpreters
- Demonstrates reliability through consistent attendance, effective time management, and flexibility
- Ability to work independently and follow directions accurately
- Ability to adapt quickly to new tools and processes in a fast-paced environment
- Strong commitment to professional excellence in a mission-driven environment
- Ability to represent CIRA positively to clients, volunteers, community organizations, and the public
- Impeccable integrity, positive attitude, and self-directed work style
- Ability to handle confidential information with discretion
- Proficiency in Office 365 applications and ability to learn new software
- Ability to lift items up to 50 lbs. as needed for furniture pickup and client assistance
- Ability to sit for extended periods while driving
- Ability to pass all required background checks
- Must be authorized to work in the United States
WORKING CONDITIONS:- This position involves primarily driving clients to appointments and services throughout the service area, with occasional administrative tasks in the office
- This is not a remote position.
- Workdays pertain to a Monday - Friday schedule, 8:30 AM - 5:00 PM, with occasional weekends and evenings required to meet client transportation needs. Flextime is available for non-standard hours.
TO APPLY:- Please upload a cover letter, resume, and three professional references all in PDF format to the job application link.
The above statements are intended to describe the general nature and level of the work being performed by individuals assigned to this job. They are not an exhaustive list of all duties and responsibilities associated with it.
INCLUSION & EQUAL EMPLOYMENT OPPORTUNITY STATEMENT:Center for Immigrant & Refugee Advancement (CIRA) makes all employment decisions based solely on qualifications, merit, and business needs. We evaluate candidates exclusively on their ability to perform the essential functions of the position with or without reasonable accommodation. Selection criteria are applied uniformly to all candidates regardless of protected characteristics.
CIRA is fully committed to Equal Employment Opportunity. We do not discriminate based on an individual's race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, military service, or any characteristics prohibited by law. This policy governs all aspects of employment at CIRA, including recruiting, hiring, assignments, training, promotions, compensation, employee benefits, employee discipline and discharge, and all other terms and conditions of employment.