Jobgether
USA
This position is posted by Jobgether on behalf of Bloomerang . We are currently looking for an Onboarding Specialist in the United States . If you're passionate about delivering a world-class customer experience and helping clients make the most of powerful SaaS tools, this opportunity is for you. As an Onboarding Specialist, you'll serve as a trusted guide during the onboarding process, helping customers successfully navigate their learning journey and unlock the full value of their software. You'll manage multiple accounts simultaneously, collaborate across teams, and contribute directly to the customer's long-term success and satisfaction in a fully remote, mission-driven environment. Accountabilities: Guide customers through the "Getting Started Journey," acting as the primary point of contact for onboarding support. Conduct 1:1 virtual follow-up sessions to ensure customers understand the training content and software features. Ensure smooth transitions between...