23 customer service jobs found in Charlotte, NC

POSITION: Cable Technician - Lead Technician About the Role: This role primarily involves the installation and decommissioning of network and cabling infrastructure within a Data Center environment. A key aspect is the continuous pursuit of sustainable, repeatable, and improved solutions and processes. The individual is expected to provide leadership to crews and provide structured feedback on project progress to various stakeholders, ensuring high-quality workmanship, maintaining Data Center cleanliness, and adhering to all production, safety, and quality standards, codes, and industry best practices. The role also requires collaboration with stakeholders to resolve project obstacles and the ability to read and comprehend blueprints and building documentation. A broad understanding of Data Center infrastructure technologies is essential. What You will Do: Installation/decommissioning of network and cabling infrastructure in a Data Center environment. Deliver...

About the Role: As a Technician II, you will be a vital contributor to the robust operation of our Data Center, focusing on the meticulous installation, decommissioning, and maintenance of network and cabling infrastructure. This role demands a commitment to delivering sustainable, repeatable solutions, consistently prioritizing quality workmanship, safety, and data center cleanliness. You will collaborate closely with stakeholders, provide structured project feedback, and utilize your expertise in telecom tools, wiring schemes, cable pulling, termination, and network patching. Ideal candidates will possess a strong understanding of copper and fiber cable testing, troubleshooting, and splicing, along with experience in MDF/IDF closets and reading blueprints, ensuring the continuous efficiency and reliability of our critical infrastructure. What You'll Do: • Installation/decommissioning of network and cabling infrastructure in a Data Center environment. • Deliver sustainable...

CBRE | DIRECTLINE, a CBRE Data Center Solutions business, is a leading technology infrastructure services provider enabling mission critical data center infrastructure for the world's technology leaders. Catering to a broad spectrum of technology and client requirements, 1200+ skilled technicians deliver over 1000 projects annually across data center markets in the US and APAC. DL has proven success in the deployment of next-generation infrastructure technologies across the data center lifecycle; from design & planning, install & build through Day 2 maintenance, technology upgrades & retrofits, including delivering the latest wave of AI/ML platforms. Position- Foreman About the Role: The Foreman is responsible for overseeing on-site project execution, ensuring quality, safety, and adherence to schedules. This role manages multiple crews, coordinates with field engineers and trade contractors, and ensures compliance with customer standards and safety regulations....

CBRE | DIRECTLINE, a CBRE Data Center Solutions business, is a leading technology infrastructure services provider enabling mission critical data center infrastructure for the world's technology leaders. Catering to a broad spectrum of technology and client requirements, 1200+ skilled technicians deliver over 1000 projects annually across data center markets in the US and APAC. DL has proven success in the deployment of next-generation infrastructure technologies across the data center lifecycle; from design & planning, install & build through Day 2 maintenance, technology upgrades & retrofits, including delivering the latest wave of AI/ML platforms. POSITION: Cable Technician - Lead Technician About the Role: This role primarily involves the installation and decommissioning of network and cabling infrastructure within a Data Center environment. A key aspect is the continuous pursuit of sustainable, repeatable, and improved solutions and processes. The individual...

About the Role: The Foreman will be a key member in our operations team and will support the delivery of all the various network infrastructure and cabling projects within a particular site. This position will require the individual to have development, management, customer engagement, operational and overall leadership skills. What You'll Do: Report directly to the onsite Project Manager Work in conjunction with the Project Manager's schedule, directives, and request. Capture updates from Leads and submit to Project Manager weekly Attend weekly sync with Project Manager Oversee scheduled milestones and productivity adherence Oversee site safety conditions Coordinate with Field Engineers and other trade contractors for execution of work Manage and control labor on assigned projects Survey completed work with QAQC Specialist before walking with Field Engineer Oversee quality of work is aligned with customer standards Understand leads strengths and weaknesses...

CBRE | DIRECTLINE, a CBRE Data Center Solutions business, is a leading technology infrastructure services provider enabling mission critical data center infrastructure for the world's technology leaders. Catering to a broad spectrum of technology and client requirements, 1200+ skilled technicians deliver over 1000 projects annually across data center markets in the US and APAC. DL has proven success in the deployment of next-generation infrastructure technologies across the data center lifecycle; from design & planning, install & build through Day 2 maintenance, technology upgrades & retrofits, including delivering the latest wave of AI/ML platforms. POSITION: Cable Technician - Installer About the job: We are looking for a highly energetic, result oriented, passionate, and hands-on team members with a desire to join a growing team. The person should be self-starter, adaptable with attentive to detail and able to work with minimal supervision. What You'll Do:...

CBRE | DIRECTLINE, a CBRE Data Center Solutions business, is a leading technology infrastructure services provider enabling mission critical data center infrastructure for the world's technology leaders. Catering to a broad spectrum of technology and client requirements, 1200+ skilled technicians deliver over 1000 projects annually across data center markets in the US and APAC. DL has proven success in the deployment of next-generation infrastructure technologies across the data center lifecycle; from design & planning, install & build through Day 2 maintenance, technology upgrades & retrofits, including delivering the latest wave of AI/ML platforms. JOB TITLE: PROJECT ENGINEER About the Job: The Project Engineer (PE) is a key member of the site operations team. The PE has a leadership and planning role working with the Project Manager to assess and direct the feasibility of the schedule and production. They review the technical plans of the project, maintain...

About the Job: The Project Manager (PM) will be a lead member in our operations team and will drive the delivery of all the various network infrastructure and cabling projects within a particular site. This position will require the individual to have development, management, customer engagement, operational and overall leadership skills. Key responsibilities will include establishing the program schedule and ensuring the established targets are met regarding schedule, cost, functionality, quality, safety, and customer satisfaction. The role will also include consulting with clients, delivering presentations, resolving project issues, recommendations for new services or enhancements, estimating, proposal writing, project costs management, directing operations on labor requirements, directing/assisting purchasing with bill of materials. The Project Manager is responsible for the entire successful execution of a project. Their primary responsibilities are to plan, direct,...

Important Application Submission Information In order to ensure your application is successfully received before the job posting expires, please submit your application by 11:59 PM on Sunday, May 24, 2026 More than a career - a chance to make a difference in people's lives. Build an exciting, rewarding career with us - help us make a difference for millions of people every day. Consider joining the Duke Energy team, where you'll find a friendly work environment, opportunities for growth and development, recognition for your work, and competitive pay and benefits. The Regulated Renewables Operations Center (RROC) is a 24/7/365 control room and the Senior Regulated Renewables Operations Center (RROC) Operator manages and monitors Duke Energy's hydro, solar, and battery storage assets to ensure safe, efficient, and compliant operations. This role involves real-time decision-making to balance energy demands and water resource management while adhering to regulatory requirements....

CBRE | DIRECTLINE, a CBRE Data Center Solutions business, is a leading technology infrastructure services provider enabling mission critical data center infrastructure for the world's technology leaders. Catering to a broad spectrum of technology and client requirements, 1200+ skilled technicians deliver over 1000 projects annually across data center markets in the US and APAC. DL has proven success in the deployment of next-generation infrastructure technologies across the data center lifecycle; from design & planning, install & build through Day 2 maintenance, technology upgrades & retrofits, including delivering the latest wave of AI/ML platforms. JOB TITLE: Assistant Project Manager About the Role: The Assistant Project Manager (APM) will be a member of our operations team and will help drive the delivery of all the various network infrastructure and cabling projects within a particular site. This position will require the individual to have development,...

Fastbreak AI is a rapidly growing leader in sports operations software. Our products create the schedules of professional leagues like the NBA, MLS, and NHL as well as some of the largest youth and amateur sports organizations across the globe. Our youth sports customers, including leagues, clubs and tournament operators, run live sports events where reliability is everything. There is no margin for error when you can't admit parents and fans into an event. We are hiring a Director of Customer Success to own and scale the post-sale customer engine. This role is responsible for onboarding, support, retention, and expansion revenue across all products. You will build the systems and workflows that turn customer experience into a predictable driver of retention, upgrades, and cross-sell. This is a player-coach role. You will operate the function while building it. You may be defining a customer health model during the week and helping a support representative resolve a live event...

Fastbreak AI is a rapidly growing leader in sports operations software. Our products power scheduling for professional leagues like the NBA, MLS, and NHL, as well as many of the largest youth and amateur sports organizations. We're growing quickly and hiring Customer Success teammates to manage post-sale relationships. Our customers are youth sports organizers running tournaments, clubs, and leagues. You'll lead onboarding, manage day-to-day communication, and support live events. You're the partner customers rely on when it matters. This is an execution role. You'll run the Customer Success playbook with consistency and use what you learn in the field to help improve it over time. What You'll Do Manage the Customer Lifecycle Execute onboarding from kickoff through first live event using defined playbooks Serve as the primary point of contact for the account from sales handoff through renewal Run regular check-ins to ensure adoption and surface risks early Identify...

Important Application Submission Information In order to ensure your application is successfully received before the job posting expires, please submit your application by 11:59 PM on Tuesday, May 19, 2026 More than a career - a chance to make a difference in people's lives. Build an exciting, rewarding career with us - help us make a difference for millions of people every day. Consider joining the Duke Energy team, where you'll find a friendly work environment, opportunities for growth and development, recognition for your work, and competitive pay and benefits. NOTES: **** Selected candidate must live no more than 20 miles from the assigned Ops Center **** **** Depending upon the qualifications of the successful applicant, the hiring manager may elect to fill this position at a level I, II or III **** Position Purpose: This position is responsible for all duties associated with and related to the safe, efficient and cost-effective installation and maintenance...

Important Application Submission Information In order to ensure your application is successfully received before the job posting expires, please submit your application by 11:59 PM on Sunday, May 24, 2026 More than a career - a chance to make a difference in people's lives. Build an exciting, rewarding career with us - help us make a difference for millions of people every day. Consider joining the Duke Energy team, where you'll find a friendly work environment, opportunities for growth and development, recognition for your work, and competitive pay and benefits. Depending upon the desired qualifications of the successful applicant, the hiring manager may elect to fill this position at a higher level within the job hierarchy. Job Summary The Financial Analyst position is responsible for the day-to-day overall cost management, accounting and financial analysis, business planning and all key operational finance functions to support the Regulated & Renewable Energy...

Important Application Submission Information In order to ensure your application is successfully received before the job posting expires, please submit your application by 11:59 PM on Friday, May 22, 2026 More than a career - a chance to make a difference in people's lives. Build an exciting, rewarding career with us - help us make a difference for millions of people every day. Consider joining the Duke Energy team, where you'll find a friendly work environment, opportunities for growth and development, recognition for your work, and competitive pay and benefits. The highest level of the non-Engineer degreed technical support role job classification is the Lead Technologist. This job is not part of a standard progression. The job requires a business case justification substantiating the necessity of a Lead role in conjunction with the enterprise Professional titling guidelines. Lead Engineering Technologists provide technical expertise to solve complex problems, and utilize...

Important Application Submission Information In order to ensure your application is successfully received before the job posting expires, please submit your application by 11:59 PM on Monday, May 25, 2026 More than a career - a chance to make a difference in people's lives. Build an exciting, rewarding career with us - help us make a difference for millions of people every day. Consider joining the Duke Energy team, where you'll find a friendly work environment, opportunities for growth and development, recognition for your work, and competitive pay and benefits. Depending upon the desired qualifications of the successful applicant, the hiring manager may elect to fill this position as an Engineering Technologist III or one level higher level as Senior Engineering Technologist. The Engineering Technologist III is the third level of the non-Engineer degreed technical support role job classification. Engineering Technologist III provide technical expertise to solve more...

Important Application Submission Information In order to ensure your application is successfully received before the job posting expires, please submit your application by 11:59 PM on Monday, May 25, 2026 More than a career - a chance to make a difference in people's lives. Build an exciting, rewarding career with us - help us make a difference for millions of people every day. Consider joining the Duke Energy team, where you'll find a friendly work environment, opportunities for growth and development, recognition for your work, and competitive pay and benefits. Duke Energy, the largest electric power holding company in the United States, is committed to making life better for millions of people every day - brighter, more convenient, more comfortable, more efficient, more productive and more sustainable. At Duke Energy, you'll find exciting roles, competitive compensation and benefits, recognition, growth opportunities, and great work-life balance. Duke Energy's Corporate...

Important Application Submission Information In order to ensure your application is successfully received before the job posting expires, please submit your application by 11:59 PM on Thursday, May 21, 2026 More than a career - a chance to make a difference in people's lives. Build an exciting, rewarding career with us - help us make a difference for millions of people every day. Consider joining the Duke Energy team, where you'll find a friendly work environment, opportunities for growth and development, recognition for your work, and competitive pay and benefits. Position Summary The Lead Engineer - Advanced Automation & DER Protection / Integration Standards serves as an enterprise technical authority supporting the integration of Distributed Energy Resources (DER) into Duke Energy's distribution system. This role provides leadership across automation, system protection, and control, supporting DERMS-enabled grid operations, microgrids, defined control areas,...

Important Application Submission Information In order to ensure your application is successfully received before the job posting expires, please submit your application by 11:59 PM on Thursday, May 28, 2026 More than a career - a chance to make a difference in people's lives. Build an exciting, rewarding career with us - help us make a difference for millions of people every day. Consider joining the Duke Energy team, where you'll find a friendly work environment, opportunities for growth and development, recognition for your work, and competitive pay and benefits. The Fuel Supply and Storage (FSS) group is part of the Nuclear Engineering Division located at Duke Energy's General Office in Charlotte. The FSS group is responsible for nuclear fuel procurement for Duke Energy. This position will provide technical, financial, accounting, budgeting, and/or analytical support to the Nuclear Fuel Supply & Storage Group. Perform economic assessments for alternative core...

Are you a passionate iOS Lead ? Do you want to work on a state-of-the-art application with modern design, architecture and tools in a truly agile environment? Come join our growing, enthusiastic and talented Mobile development team! Vanguard is heavily investing and committing to build a world-class mobile experience for our clients, and we are hiring top talent to build our new iOS and Android native apps. You will be joining a fun, collaborative and inclusive cross-functional team where individuals strong on aptitude and attitude have an opportunity to grow their professional careers through working with some of the most advanced technology, development practices. This hybrid position is based in Charlotte, NC, with in-office work required Tuesday through Thursday. Relocation assistance can be provided for non-local US candidates. No visa sponsorship will be provided. What it takes: Partner with architects to implement high-performance mobile applications. Research and...