BMW Group
Woodcliff Lake, NJ
Job Title: Customer Relation Systems Manager Posting Start Date: 6/25/26 Job Location (Long): Woodcliff Lake, New Jersey United States Job Description: As the Customer Relations System Manager at BMW North America, you will play a pivotal role in overseeing and optimizing the Salesforce Customer Relationship Management (CRM) system, ensuring seamless integration and enhanced user experience for our Customer Relations teams across multiple locations. You will lead cross-functional collaboration to define system requirements, manage budgets, and deliver insightful reporting that supports strategic decision-making. Your expertise will drive improvements that enhance operational efficiency, customer satisfaction, and business outcomes. WHAT AWAITS YOU. Lead the planning, management, and enhancement of the Salesforce CRM system for BMWNA's Customer Relations teams in Hilliard, Ohio, and Woodcliff Lake, NJ, ensuring system updates support uninterrupted business operations....