33 customer service jobs found in Charlotte, NC

Important Application Submission Information In order to ensure your application is successfully received before the job posting expires, please submit your application by 11:59 PM on Monday, May 25, 2026 More than a career - a chance to make a difference in people's lives. Build an exciting, rewarding career with us - help us make a difference for millions of people every day. Consider joining the Duke Energy team, where you'll find a friendly work environment, opportunities for growth and development, recognition for your work, and competitive pay and benefits. Position Summary This position is responsible for performing business analysis while analyzing, designing, developing, and reporting out of Hana in support of operational efficiencies, customer satisfaction, and enabling a favorable regulatory environment. This position is accountable to develop complex queries against our Piedmont data, perform statistical analysis, and other financial or business process...

CBRE | DIRECTLINE, a CBRE Data Center Solutions business, is a leading technology infrastructure services provider enabling mission critical data center infrastructure for the world's technology leaders. Catering to a broad spectrum of technology and client requirements, 1200+ skilled technicians deliver over 1000 projects annually across data center markets in the US and APAC. DL has proven success in the deployment of next-generation infrastructure technologies across the data center lifecycle; from design & planning, install & build through Day 2 maintenance, technology upgrades & retrofits, including delivering the latest wave of AI/ML platforms. JOB TITLE: OSP FOREMAN About the role: The Foreman will be a key member in our operations team and will support the delivery of all the OSP tasks within a particular site. This position will require the individual to have development, management, customer engagement, operational and overall leadership skills. What...

POSITION: Cable Technician - Lead Technician About the Role: This role primarily involves the installation and decommissioning of network and cabling infrastructure within a Data Center environment. A key aspect is the continuous pursuit of sustainable, repeatable, and improved solutions and processes. The individual is expected to provide leadership to crews and provide structured feedback on project progress to various stakeholders, ensuring high-quality workmanship, maintaining Data Center cleanliness, and adhering to all production, safety, and quality standards, codes, and industry best practices. The role also requires collaboration with stakeholders to resolve project obstacles and the ability to read and comprehend blueprints and building documentation. A broad understanding of Data Center infrastructure technologies is essential. What You will Do: Installation/decommissioning of network and cabling infrastructure in a Data Center environment. Deliver...

Important Application Submission Information In order to ensure your application is successfully received before the job posting expires, please submit your application by 11:59 PM on Monday, May 25, 2026 More than a career - a chance to make a difference in people's lives. Build an exciting, rewarding career with us - help us make a difference for millions of people every day. Consider joining the Duke Energy team, where you'll find a friendly work environment, opportunities for growth and development, recognition for your work, and competitive pay and benefits. Position Summary Senior Analytics & Visualization Consultants provide strategies, insights, perspective, and recommendations into the performance of the customer services organization, call and digital care specialists. The Consultant builds a vision on how data and metrics can support long term strategy and analytics to enhance internal operations and the customer experience. As a Senior on the Business...

Important Application Submission Information In order to ensure your application is successfully received before the job posting expires, please submit your application by 11:59 PM on Monday, May 25, 2026 More than a career - a chance to make a difference in people's lives. Build an exciting, rewarding career with us - help us make a difference for millions of people every day. Consider joining the Duke Energy team, where you'll find a friendly work environment, opportunities for growth and development, recognition for your work, and competitive pay and benefits. Position Summary: The Sr Product Owner defines, delivers, and manages the lifecycle of products in a product portfolio. Leads the product team(s) developing the product(s). This position may be involved in the funding management and budgeting processes for the products and / or portfolio. Responsibilities : Defines and manages product roadmap Build, groom and prioritize the product backlog, continuously...

Important Application Submission Information In order to ensure your application is successfully received before the job posting expires, please submit your application by 11:59 PM on Monday, June 1, 2026 More than a career - a chance to make a difference in people's lives. Build an exciting, rewarding career with us - help us make a difference for millions of people every day. Consider joining the Duke Energy team, where you'll find a friendly work environment, opportunities for growth and development, recognition for your work, and competitive pay and benefits. This position is recognized within the company as a subject matter expert in one or many key elements of an emergency preparedness program. Employees in this position provide integration, coordination and effective implementation of the Duke Energy Nuclear Emergency plan and procedures in accordance with State and Federal Guidelines and Regulations. At times, this position provides direction and control in the...

CBRE | DIRECTLINE, a CBRE Data Center Solutions business, is a leading technology infrastructure services provider enabling mission critical data center infrastructure for the world's technology leaders. Catering to a broad spectrum of technology and client requirements, 1200+ skilled technicians deliver over 1000 projects annually across data center markets in the US and APAC. DL has proven success in the deployment of next-generation infrastructure technologies across the data center lifecycle; from design & planning, install & build through Day 2 maintenance, technology upgrades & retrofits, including delivering the latest wave of AI/ML platforms. About the Role: The Foreman will be a key member in our operations team and will support the delivery of all the various network infrastructure and cabling projects within a particular site. This position will require the individual to have development, management, customer engagement, operational and overall leadership...

About the Role: As a Technician II, you will be a vital contributor to the robust operation of our Data Center, focusing on the meticulous installation, decommissioning, and maintenance of network and cabling infrastructure. This role demands a commitment to delivering sustainable, repeatable solutions, consistently prioritizing quality workmanship, safety, and data center cleanliness. You will collaborate closely with stakeholders, provide structured project feedback, and utilize your expertise in telecom tools, wiring schemes, cable pulling, termination, and network patching. Ideal candidates will possess a strong understanding of copper and fiber cable testing, troubleshooting, and splicing, along with experience in MDF/IDF closets and reading blueprints, ensuring the continuous efficiency and reliability of our critical infrastructure. What You'll Do: • Installation/decommissioning of network and cabling infrastructure in a Data Center environment. • Deliver sustainable...

CBRE | DIRECTLINE, a CBRE Data Center Solutions business, is a leading technology infrastructure services provider enabling mission critical data center infrastructure for the world's technology leaders. Catering to a broad spectrum of technology and client requirements, 1200+ skilled technicians deliver over 1000 projects annually across data center markets in the US and APAC. DL has proven success in the deployment of next-generation infrastructure technologies across the data center lifecycle; from design & planning, install & build through Day 2 maintenance, technology upgrades & retrofits, including delivering the latest wave of AI/ML platforms. Position- Foreman About the Role: The Foreman is responsible for overseeing on-site project execution, ensuring quality, safety, and adherence to schedules. This role manages multiple crews, coordinates with field engineers and trade contractors, and ensures compliance with customer standards and safety regulations....

CBRE | DIRECTLINE, a CBRE Data Center Solutions business, is a leading technology infrastructure services provider enabling mission critical data center infrastructure for the world's technology leaders. Catering to a broad spectrum of technology and client requirements, 1200+ skilled technicians deliver over 1000 projects annually across data center markets in the US and APAC. DL has proven success in the deployment of next-generation infrastructure technologies across the data center lifecycle; from design & planning, install & build through Day 2 maintenance, technology upgrades & retrofits, including delivering the latest wave of AI/ML platforms. POSITION: Cable Technician - Lead Technician About the Role: This role primarily involves the installation and decommissioning of network and cabling infrastructure within a Data Center environment. A key aspect is the continuous pursuit of sustainable, repeatable, and improved solutions and processes. The individual...

About the Role: The Foreman will be a key member in our operations team and will support the delivery of all the various network infrastructure and cabling projects within a particular site. This position will require the individual to have development, management, customer engagement, operational and overall leadership skills. What You'll Do: Report directly to the onsite Project Manager Work in conjunction with the Project Manager's schedule, directives, and request. Capture updates from Leads and submit to Project Manager weekly Attend weekly sync with Project Manager Oversee scheduled milestones and productivity adherence Oversee site safety conditions Coordinate with Field Engineers and other trade contractors for execution of work Manage and control labor on assigned projects Survey completed work with QAQC Specialist before walking with Field Engineer Oversee quality of work is aligned with customer standards Understand leads strengths and weaknesses...

CBRE | DIRECTLINE, a CBRE Data Center Solutions business, is a leading technology infrastructure services provider enabling mission critical data center infrastructure for the world's technology leaders. Catering to a broad spectrum of technology and client requirements, 1200+ skilled technicians deliver over 1000 projects annually across data center markets in the US and APAC. DL has proven success in the deployment of next-generation infrastructure technologies across the data center lifecycle; from design & planning, install & build through Day 2 maintenance, technology upgrades & retrofits, including delivering the latest wave of AI/ML platforms. POSITION: Cable Technician - Installer About the job: We are looking for a highly energetic, result oriented, passionate, and hands-on team members with a desire to join a growing team. The person should be self-starter, adaptable with attentive to detail and able to work with minimal supervision. What You'll Do:...

CBRE | DIRECTLINE, a CBRE Data Center Solutions business, is a leading technology infrastructure services provider enabling mission critical data center infrastructure for the world's technology leaders. Catering to a broad spectrum of technology and client requirements, 1200+ skilled technicians deliver over 1000 projects annually across data center markets in the US and APAC. DL has proven success in the deployment of next-generation infrastructure technologies across the data center lifecycle; from design & planning, install & build through Day 2 maintenance, technology upgrades & retrofits, including delivering the latest wave of AI/ML platforms. JOB TITLE: PROJECT ENGINEER About the Job: The Project Engineer (PE) is a key member of the site operations team. The PE has a leadership and planning role working with the Project Manager to assess and direct the feasibility of the schedule and production. They review the technical plans of the project, maintain...

Important Application Submission Information In order to ensure your application is successfully received before the job posting expires, please submit your application by 11:59 PM on Friday, May 29, 2026 More than a career - a chance to make a difference in people's lives. Build an exciting, rewarding career with us - help us make a difference for millions of people every day. Consider joining the Duke Energy team, where you'll find a friendly work environment, opportunities for growth and development, recognition for your work, and competitive pay and benefits. Position Summary: The Transmission Contracts Senior Analyst is responsible for execution of the Transmission Provider (TP) activities and support of Duke Energy initiatives regarding the TP function. Key responsibilities include; supporting Duke Energy's Transmission Owner (TO) functions, providing input into business practices supporting the TP and TO functions, monitoring TP and TO filings and business...

CBRE | DIRECTLINE, a CBRE Data Center Solutions business, is a leading technology infrastructure services provider enabling mission critical data center infrastructure for the world's technology leaders. Catering to a broad spectrum of technology and client requirements, 1200+ skilled technicians deliver over 1000 projects annually across data center markets in the US and APAC. DL has proven success in the deployment of next-generation infrastructure technologies across the data center lifecycle; from design & planning, install & build through Day 2 maintenance, technology upgrades & retrofits, including delivering the latest wave of AI/ML platforms. JOB TITLE: Assistant Project Manager About the Role: The Assistant Project Manager (APM) will be a member of our operations team and will help drive the delivery of all the various network infrastructure and cabling projects within a particular site. This position will require the individual to have development,...

Important Application Submission Information In order to ensure your application is successfully received before the job posting expires, please submit your application by 11:59 PM on Sunday, May 24, 2026 More than a career - a chance to make a difference in people's lives. Build an exciting, rewarding career with us - help us make a difference for millions of people every day. Consider joining the Duke Energy team, where you'll find a friendly work environment, opportunities for growth and development, recognition for your work, and competitive pay and benefits. Click here to learn about a day in the life of a Duke Energy Student Employee. About Us: Duke Energy, one of the largest electric powers holding company in the U.S., is a Fortune 150 company dedicated to driving the future of reliable, affordable and cleaner energy. Join us in our mission to build a smarter energy future and help drive our transition to net-zero carbon emissions from electricity generation...

Important Application Submission Information In order to ensure your application is successfully received before the job posting expires, please submit your application by 11:59 PM on Monday, June 1, 2026 More than a career - a chance to make a difference in people's lives. Build an exciting, rewarding career with us - help us make a difference for millions of people every day. Consider joining the Duke Energy team, where you'll find a friendly work environment, opportunities for growth and development, recognition for your work, and competitive pay and benefits. Job Description This is a career level training program leadership position. The successful candidate must possess extensive experience Designing, Implementing, and Leading technical training programs in the Transmission Line and Substation fields. This position has no direct reports. Position Summary The PGO (Power Grid Operations) Training and Workforce Program Manager establishes the strategic direction for...

Important Application Submission Information In order to ensure your application is successfully received before the job posting expires, please submit your application by 11:59 PM on Sunday, May 31, 2026 More than a career - a chance to make a difference in people's lives. Build an exciting, rewarding career with us - help us make a difference for millions of people every day. Consider joining the Duke Energy team, where you'll find a friendly work environment, opportunities for growth and development, recognition for your work, and competitive pay and benefits. Position Summary This position will have field construction accountability for the successful execution of Power Grid Operations (PGO) construction, maintenance, and restoration activities. The position will report to the Manager of Construction Management who will provide general guidance and oversight. This position will have responsibility for construction management during all phases of moderately complex...

About the Job: The Project Manager (PM) will be a lead member in our operations team and will drive the delivery of all the various network infrastructure and cabling projects within a particular site. This position will require the individual to have development, management, customer engagement, operational and overall leadership skills. Key responsibilities will include establishing the program schedule and ensuring the established targets are met regarding schedule, cost, functionality, quality, safety, and customer satisfaction. The role will also include consulting with clients, delivering presentations, resolving project issues, recommendations for new services or enhancements, estimating, proposal writing, project costs management, directing operations on labor requirements, directing/assisting purchasing with bill of materials. The Project Manager is responsible for the entire successful execution of a project. Their primary responsibilities are to plan, direct,...

Important Application Submission Information In order to ensure your application is successfully received before the job posting expires, please submit your application by 11:59 PM on Sunday, May 24, 2026 More than a career - a chance to make a difference in people's lives. Build an exciting, rewarding career with us - help us make a difference for millions of people every day. Consider joining the Duke Energy team, where you'll find a friendly work environment, opportunities for growth and development, recognition for your work, and competitive pay and benefits. The Regulated Renewables Operations Center (RROC) is a 24/7/365 control room and the Senior Regulated Renewables Operations Center (RROC) Operator manages and monitors Duke Energy's hydro, solar, and battery storage assets to ensure safe, efficient, and compliant operations. This role involves real-time decision-making to balance energy demands and water resource management while adhering to regulatory requirements....