Oklahoma Medical Research Foundation
Oklahoma City, OK, USA
Position Overview and Responsibilities
The OMRF Rheumatology Research Center of Excellence is seeking a compassionate Patient Access Representative who thrives in a fast-paced environment. This is an excellent opportunity for someone looking to gain experience during a gap year before starting a clinical graduate program.
Responsibilities included within the role:
CUSTOMER SERVICE
� Answer and correctly route all incoming calls and respond appropriately to inquiries and requests for information.
� Maintain clinic schedule including setting patient appointments, confirming appointments with reminder calls, and amending provider schedules according to availability.
ADMINISTRATIVE SUPPORT
� Greet patients and other individuals with clinic business. Direct patients and/or visitors to various clinic areas.
� Prepare and send general correspondence and patient letters as directed by providers and/or clinic manager.
� Receive and distribute mail.
� Monitor office...