Amentum
Colorado Springs, CO
Position Title: Lead Service Delivery Manager - Enterprise IT Location: Schriever Space Force Base, Colorado Springs, CO or Redstone Arsenal, Huntsville, AL Relocation Assistance: None available at this time Remote/Telework: NO Clearance Type: DoD Secret Shift: Day shift Travel Required: Up to 10% of the time Description of Duties: We are seeking an Enterprise IT Lead Service Delivery Manager to provide strategic vision and leadership for a staff of 350 FTEs working to support critical national defense missions. In this key role, you will oversee the end-to-end delivery of high-quality IT services, including managing a 75-million-dollar budget, forecasting labor and procurement. You will lead cross-functional teams responsible for incident, problem, change, and service request management; ensure SLA compliance and performance metrics are met or exceeded; drive customer/stakeholder satisfaction; and align IT capabilities with mission priorities in a...