Pfizer
San Jose, CA, USA
ROLE SUMMARY The Senior Manager, Safety Support Lead, is responsible for end-to-end service delivery management of a defined application portfolio, ensuring performance, availability, quality, and financial stewardship. This role combines technical service ownership with people leadership, managing a team of Application Service Delivery Management (ASDMs) to deliver operational excellence and continuous improvement across the Safety portfolios in support of a global user base. Will drive continuous improvement and innovation, leveraging automation and AI to enhance operational efficiency. Collaboration with infrastructure, platform, and business stakeholders is essential to maintain a stable, future-ready application portfolio. ROLE RESPONSIBILITIES Lead and develop team of ASDMs: Oversee individual contributors, fostering a culture of excellence, collaboration, and continuous professional growth within the Enterprise Architecture and Support organization....