Veterans Health Administration
Fargo, ND, USA
Summary The Supervisory Medical Support Assistant (MSA) provides oversight of MSA administrative staff in the Fargo VA Health Care System Primary Care Integrated Clinical Community (ICC). The Supervisory MSA directly supervises the Lead Medical Support Assistants, and manages, provides overall coordination of the administrative outpatient functions to Primary Care ICC, Clinic Based Outpatient Services, and other departments within the FVHCS. Duties Help Total Rewards of a Allied Health Professional Plans and directs programs within the Fargo Health Care System and/or Community-Based Outpatient Clinics. This role includes full supervisory responsibility for at least one subordinate team leader or supervisor and a team of 15 or more MSAs. Key duties at this level encompass assigning and evaluating the work of subordinate staff, resolving complex issues to ensure the delivery of high-quality patient services, and assessing new products, equipment, and systems to recommend...