Duncan Aviation
Teterboro, NJ
The Customer Account Representative I - Satellite Shop provides reception and general office and administrative duties to support the satellite shop, and assists customers and shop team members by responding to requests or inquiries regarding Duncan Aviation satellite services, status of customer units, invoicing and accounts. In addition, this position assist with computer systems training; coordinates availability and shipping of loaner/rental units; performs various shipping and receiving functions; and completes accurate and timely documentation according to customer specifications and Duncan Aviation approved procedures. Essential Job Functions Performs general office and administrative duties related to supporting the satellite shop. Manages aircraft and component work orders by entering, updating and reviewing information including verifying pricing, squawk details, parts, labor, outside services and discounts to ensure accurate invoice preparation. Coordinates...