Pfizer
New York, NY
Use Your Power for Purpose At Pfizer, we believe in the power of our people to make a difference in patients' lives. You will be at the forefront of our mission, working within the Commercial division to enhance the competencies and capabilities of our customer facing colleagues (CFCs). The CFC Excellence Lead is responsible for defining and operationalizing “ Best in Class” capabilities for Pfizer’s Customer Facing Colleagues (CFCs) across the end - to - end CFC journey ( Territory Management, Pre-Call Planning, In Call, Post Call) . This role serves as a strategic integrator across GCEE , AIA, Digital, GCA, Enablement, Market Access, and CEP leadership to ensure CFC capabilities, tools, processes, and reporting strategies are aligned, scalable, and impact driven. The role leads enterprise level programs that optimize the CFC experience,...