Pfizer
PA
ROLE SUMMARY This role provides high level operational support for the entire order to cash process for US and PR and supports internal, as well as external customers. The Specialty Support Analyst assists internal customers from various departments and levels by providing data, analysis, and insight to assist with tactical and strategic decision making. This support role must stay abreast of the frequent changes in the industry, product information, operations and be empowered to control and communicate sensitive information and provide creative solutions. These responsibilities include reporting, analyzing and interpreting data pertaining to Trade Operations in the US and PR. This position acts as a liaison among Trade Operations, Sales, Marketing, Product Supply, Distribution Centers, Contracts and Membership, Digital and Credit/Collections to ensure cross-functional operations are in alignment. Additionally, this role provides Customer Service management with...