Ford of Harvey
Harvey, LA, USA
Our busy Service Department is in need of a professional experienced Automotive Service Advisor in our Ford of Harvey location. Our Service Advisors assist customers in caring for their cars/trucks by conveying the value of maintaining their vehicles in accordance with the manufacturer’s guidelines. The Service Advisor must establish and maintain positive relationships with our clients.
What You Do:
Perform service drive walk around inspections of customer vehicles and apply proper resources to accurately identify, verify and communicate clients' service needs. Record them along with current vehicle and client information on the repair order
Interact with customers to determine immediate service needs
Serve as a liaison between technicians and customers
Provide excellent customer service experience
Review service history, multipoint inspection results and recommend service to clients
Write and verify accurate repair orders and include...