Risk Management & Administrative Specialist

Department: General Affairs

Reports to: General Affairs Assistant Manager

Role Summary

The Risk Management & Administrative Specialist serves a dual role: managing critical employee support programs (travel, vehicle leasing, and expatriate relocation) and overseeing the administration of the company's property and liability insurance portfolios. This role requires a high degree of coordination across departments, vendor management expertise, and a commitment to maintaining corporate security and compliance standards.

Key Responsibilities

1. Insurance Portfolio & Risk Administration

• Insurance Administration: Oversee the administration of the company's liability insurance and property insurance policies, ensuring comprehensive coverage and risk mitigation.
• Broker Collaboration: Serve as the primary point of contact for the company's insurance broker, working closely to analyze options, negotiate terms, and secure competitive policies.
• Data Aggregation: Gather and aggregate necessary exposure and liability data from internal departments (e.g., HR and Employee Relations) to support underwriting and policy renewals.
• Policy & Claims Management: Oversee the end-to-end renewal process, manage premium payments in coordination with Finance, and track claims or expenditures for reporting.
• Compliance & Record Keeping: Maintain meticulous, secure records of all insurance policies and contracts while ensuring adherence to corporate compliance and information security standards.

2. Documentation & Security

• Information Security: Manage all departmental documentation in strict accordance with the corporate information security policy to protect sensitive data.

3. Corporate Programs

• Auto Lease Program: Administer the corporate vehicle program for management-level employees, including vehicle ordering, titling, registration, and tag renewals.
• Budgeting & Planning: Participate in annual business planning by forecasting travel expenses and monitoring departmental spending throughout the fiscal year.
• Finance Coordination: Prepare monthly journal entries for the General Affairs department and participate in official Finance Department meetings as required to align on budgets and expenditures.

4. General Affairs & Employee Experience

• New Hire Integration: Execute the physical setup of workspaces for new hires, including the provision of badges, name tags, drawer keys, and necessary equipment.
• Corporate Events: Support Operations in the planning and execution of recurring and special corporate events.
• Facility & Culture Improvement: Lead work environment improvement activities by addressing employee complaints and implementing site enhancements.
• Travel Program Administration: Design and oversee the company's internal travel program; coordinate with Finance and other departments to ensure timely processing and payment of travel-related invoices.
• Event Support: Prepare welcoming, accommodating environments for VIP guests, ensuring meeting rooms are fully set up and comfortable. Serve refreshments, assist with facility tours, and serve as the official photographer for VIP visits.

5. Expatriate Support (Korean Relations)

• Relocation Assistance: Act as the primary liaison for incoming Korean Expatriate Team Members to facilitate a smooth transition to the local area.
• Concierge Services: Assist expatriates with obtaining temporary and permanent housing, utility setup, Social Security cards, driver's licenses, and local school enrollment for dependents.
• Responsibility & Availability: Ensure prompt follow-up on all expatriate inquiries and requests. Maintain accessibility by keeping the work phone on hand and monitored during all working hours to provide immediate assistance.
• Cultural Sensitivity: Navigate a multicultural corporate environment with patience and tolerance, effectively bridging language barriers and demonstrating a strong understanding of cultural differences.

6. Documentation & Security

• Information Security: Manage all departmental documentation in strict accordance with the corporate information security policy to protect sensitive data.

Mandatory Qualifications

• Education: Bachelor's degree in Business Administration, Risk Management, Human Resources, or a closely related field.

• Experience: Minimum of 3 to 5 years of progressive professional experience in the administrative field (General Affairs), corporate administration, or property and casualty insurance administration.
• Technical & Analytical Skills: Advanced proficiency in Microsoft Office Suite (Excel, Word, PowerPoint) and experience utilizing ERP or corporate database systems.

• Organizational Capabilities: Demonstrated ability to manage complex, parallel projects with a high attention to detail, such as vehicle registrations, policy renewals, and expatriate onboarding

• Compliance Mindset: Strong understanding of corporate governance, policy administration, and information security protocols for handling sensitive data.

Preferred Qualifications

• Interpersonal Skills: Strong ability to collaborate with stakeholders across various departments and external vendors.
• Bilingual Proficiency: Professional fluency in English and Korean to effectively support expatriate relocation and corporate communications. (Bilingual only)
• The estimated base salary range for the Risk Management & Administrative Specialist is $59,000-$62,000. The salary range information provided is in accordance with applicable state and local laws regarding salary transparency that are currently in effect and may be implemented in the future. The range represents a good faith estimate of the range that GLOVIS EA reasonably expects to pay for this job at the time of the job posting. The actual salary paid to an individual will vary based on multiple factors, including but not limited to specific skills or certifications, years of experience, market changes, and required travel.
  GLOVIS EA is an equal opportunity employer, and we value diversity of all kinds.
  
  GLOVIS EA does not discriminate on the basis of race, sex, religion, national origin, gender identity or expression, sexual orientation, disability, age, or any other category protected by local, state, or federal laws. We are committed to building a diverse, equitable, and inclusive team.
  
  GLOVIS EA is committed to the full inclusion of all qualified individuals. As part of this commitment, we will ensure that persons with disabilities are provided reasonable accommodation. If reasonable accommodation is needed to participate in the job application or interview process, please contact mailto:hr@glovisea.com
  
  About HYUNDAI GLOVIS As a global total logistics and distribution leader in Korea, Hyundai GLOVIS offers optimal services as well as strategies and processes that cover the entire logistics process while growing together with the customers. Despite the recent global economic crisis, we have been growing steadily every year with our best-in-class experts and cutting-edge technology systems. We fulfill our responsibilities and obligations as a global top-tier SCM provider through our continued investment in infrastructure and engagement in social responsibility activities.
  
  About GLOVIS EV Logistics America LLC GLOVIS EV Logistics America, is an integrated logistics company located in Savannah, Georgia. We provide Tier 1 logistic, warehousing and inventory services to Hyundai Motor Group Metaplant America (HMGMA). GLOVIS EV Logistics America was established on October 6, 2022.