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Hotel General Manager - Country Inn & Suites

Job Description

Hotel General Manager - Country Inn & Suites by Radisson | Mankato, MN

Full-Service Hotel | Banquet & Conference Operations | Revenue-Driven Leadership

Lead the overall performance of the Country Inn & Suites by Radisson - Mankato, MN, a full-service hotel with banquet, conference, and on-site dining operations. This role is responsible for driving RevPAR, occupancy, group pace, banquet revenue, and total hotel profitability, while delivering a high-quality guest experience and building a strong leadership team.

This is a hands-on, revenue-focused Hotel General Manager role overseeing rooms, food & beverage (including Legends Bar & Grill), and conference/event operations in a competitive regional market.

Why This Role Stands Out

  • Lead a full-service hotel General Manager role with multiple revenue streams: rooms, dining, banquet, and conference space
  • Direct ownership of group sales, event strategy, and banquet profitability
  • High-impact role driving market share, RevPAR growth, and operational performance
  • Opportunity to position the hotel as a leading conference and event venue in Mankato
  • Visible leadership role with influence on team culture, guest experience, and financial results

What You'll Own (Key Results)

  • RevPAR, ADR, and Occupancy Growth
  • Group Sales Pace & Conference Utilization
  • Banquet & Catering Revenue Performance
  • Hotel P&L and GOP Targets
  • Guest Satisfaction & Online Reputation
  • Team Engagement and Retention

About the Property

  • The Country Inn & Suites by Radisson - Mankato delivers a full-service hospitality experience, including comfortable accommodations, on-site dining at Legends Bar & Grill, and flexible banquet and conference facilities serving corporate groups, events, and the local community.

Core Responsibilities

Full-Service Hotel Operations

  • Lead all departments: Front Office, Housekeeping, Maintenance, Sales, Food & Beverage, and Banquets
  • Ensure consistent execution across guest rooms, dining, and event operations
  • Oversee on-site dining, including Legends Bar & Grill, as part of the full-service guest experience. Be a integral part of growing the Legends brand.
  • Maintain and exceed brand standards for Country Inn & Suites by Radisson

Banquet, Conference & Group Strategy

  • Drive conference, meeting, wedding, and event business
  • Build and manage a strong group pipeline and booking pace
  • Maximize banquet space utilization and pricing strategy
  • Ensure high-quality execution of events, catering, and conference services

Revenue & Sales Leadership

  • Lead total revenue strategy across rooms, F&B, and events
  • Partner with Revenue Management on pricing, forecasting, and inventory optimization
  • Develop relationships with corporate accounts, local organizations, and event planners
  • Identify opportunities to increase group bookings and local demand

Financial & P&L Management

  • Own full hotel P&L, budgets, and forecasts
  • Analyze performance and take action to improve profitability
  • Manage labor costs, operating expenses, and cost controls
  • Ensure strong financial reporting and internal controls

Team Leadership & Culture

  • Recruit, develop, and retain a high-performing leadership team
  • Drive accountability, performance standards, and execution
  • Foster a culture of service excellence and operational discipline
  • Partner with HR on employee relations and compliance

Guest Experience & Market Presence

  • Maintain a visible presence across hotel and event spaces
  • Resolve guest concerns and elevate service standards
  • Represent the hotel within the Mankato business and events community
  • Position the hotel as a preferred venue for meetings, conferences, and group events

What We're Looking For

  • Proven success as a Hotel General Manager, Assistant General Manager, or Hotel Operations Leader
  • Experience in a full-service hotel with banquet and conference facilities
  • Strong track record of driving RevPAR, group sales, and total revenue growth
  • Solid understanding of hotel financials, P&L management, and cost control
  • Ability to lead multi-department operations and revenue streams
  • Strong leadership, communication, and execution skills

Compensation & Benefits

Salary Range: $90,000 - $100,000 annually (based on experience and qualifications). Relocation assistance is available.

Total Rewards Include:

  • Medical insurance (~$50/month employee coverage)
  • Dental and vision coverage
  • Company-paid life insurance
  • Short-term & long-term disability
  • Voluntary life & AD&D options
  • FSA & HSA programs
  • Generous PTO
  • 401(k) with company participation
  • Financial advisory services
  • Wellness and employee support programs

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.