Customer Care with Travel Corporation (German Language) EUR 1,500 Welcome Bonus

Customer Care with Travel Corporation (German Language) EUR 1,500 Welcome Bonus

State of the art office, the location is at Advance Business Center 1, g.k. Mladost 4Mladost, ul. "Samara" 4, 1766 Sofia, Bulgaria.

Salary is EUR 2,000 per month gross with bonuses of EUR 150 per month gross

* Monthly transportation/internet allowance of EUR 25 net paid in addition to the base salary.

* Additional payment for night hours work (if applicable) as per approved company program.

* Bonus for important life events (marriage, birth or adoption of a child, university graduation) for the amount of EUR 250.

* Medical plan: health and dental care.

* Life insurance.

* Multisport Card (co-financed by the employer).

* Discounts on various goods and services.

Join one of the worlds leading Business Travel organizations!

Your typical day:

You will deliver high-touch customer care to business travelers embarking on worldwide travel, finding solutions for flight, hotels, train-travel and beyond before and during their business trips. Your help will ensure they fly with ease, arrive fresh for meetings and get back home on time for their family and friends.

What you need to have is:

• Strong phone and verbal communication skills, along with active listening.
• Fluency in German, both written and verbal
• Working level of English
• Work experience in the travel, airline, hospitality or similar industry is an advantage
• Work experience in a customer experience center is an advantage
• Good typing and computer skills (MS Office applications)
• Be organized, have decision-making and analytical skills
• Team player with a great attitude
• High school education

What can you expect from us:

• Competitive salary with monthly performance-based bonuses
• Convenient office location, close to bus stations and the metro
• Comprehensive initial training and onboarding (fully paid by us)
• Continuous training and upskilling programs
• Professional Development and Career Navigation programs to map out the steps in your desired development
• Health and Wellbeing initiatives
• Relocation support if needed (accommodation and travel expenses)
• Part of the additional benefits are Health and Life Insurance, Multisport card, Transport allowance, Bonus for important life events, Additional paid leave for education, Corporate discounts, Company events and many more!

Relocation Support

* Reimbursement of travel expenses at the amount of up to EUR 245 after 6 months from your start date in the company, in case there is no pre-notice (travel documents need to be presented e-ticket and invoice).

* Advance in salary of EUR 528 net only upon request of the employee (will be transferred to bank account in 5 working days.

* Should the contract is terminated within the first 6 months of employment, any outstanding net amount from advance salary payments will be due back and deducted from the last salary/salaries before leaving the company and no payment of the travel expenses will be processed.

* We book the hotel stay from the date the employee confirms his/her arrival date. If the employee does not stay in the hotel from this date and does not inform the hotel by 12 noon on that date that he/she will not be staying, then the employee needs to pay for that night.

Note: To notify the hotel that he/she is not arriving on the day booked the employee needs to call them (using the hotel information provided by the Recruitment Specialist or the Relocation Assistance Specialist.