Grow-Talent.com on behalf of our client, is seeking to onboard a Hebrew and English-speaking Advisor to join their teams in Budapest.
Position: Advisor (Hebrew and English)
Location: Budapest, Hungary
Work model: On-site
Employment type: Full-time
DUTIES AND RESPONSIBILITIES:
- Respond promptly and effectively to all customer inquiries within established timelines
- Build and maintain comprehensive technical knowledge of the client's products and services
- Manage incoming correspondence as requested
- Accurately record all calls in accordance with procedures
- Maintain administrative forms updated and organized
- Identify when a complex problem or inquiry needs to be escalated
REQUIREMENTS:
- Native / fluent in Hebrew both verbal and written. C1 Level of English
- Friendly and positive team player
- Service-oriented and great interpersonal skills
- Strong communication and problem-solving skills
- Flexible and able to make quick decisions in a dynamic environment
- Conscientious and reliable
- Strong Attention to detail
- Empathic with genuine desire to help
OFFER:
- Competitive remuneration and bonus
- Relocation assistance
- Training provided from the first day
- Working week 40h/week, Sunday-Thursday: 09:00-17:30