Italian Speaking Customer Advisor

Are you fluent in Italian and passionate about customer service? Seize the chance to become an Italian-Speaking Customer Advisor in the vibrant city of Lisbon! This on-site position is tailored for individuals with a minimum B2 level of English, offering an enticing relocation package for international candidates. Immerse yourself in the rich culture of Lisbon while enjoying competitive compensation, health and life insurance benefits, and the opportunity to contribute to the green energy industry. We encourage applications from EU citizens or those possessing Portuguese residence cards.

About Us: At the forefront of the green energy revolution, we are dedicated to providing exceptional customer service from the heart of Lisbon. Join us in making a positive impact on the environment while ensuring customer satisfaction. Be a part of our team in Lisbon and leverage your language skills to support our mission.

Position Overview: As an Italian-Speaking Customer Advisor, you will play a vital role in delivering outstanding service to our customers, contributing to the growth of the green energy sector.

Key Responsibilities:

1. Customer Support: Engage with Italian-speaking customers, addressing inquiries, and ensuring a seamless experience.
2. Communication: Utilize your fluency in Italian and English to communicate effectively with customers, ensuring clarity.
3. Problem Resolution: Resolve customer concerns promptly and professionally, providing solutions for overall satisfaction.
4. Product Knowledge: Develop a deep understanding of our green energy offerings to provide accurate information and guidance.
5. Collaboration: Work collaboratively with cross-functional teams, sharing insights and contributing to process improvements.

Qualifications:

• Fluency in Italian with a minimum B2 level of English proficiency.
• Strong communication skills and a customer-centric approach.
• EU citizenship, Portuguese residence card (TRC), or EU citizenship required.

Perks:

• Lisbon Lifestyle: Immerse yourself in Lisbon's culture, known for its history, friendly locals, and scenic landscapes.
• Relocation Assistance: Comprehensive package, including flight tickets to Lisbon and accommodation support for international candidates.
• Competitive Compensation: Enjoy a competitive salary reflecting your valuable contributions.
• Health and Life Insurance: Comprehensive coverage for your well-being and peace of mind.

Ready to be a part of Lisbon's green energy revolution? Submit your application by sending your CV!