CBRE

About the Role: As a CBRE Customer Service Associate, you will guide the team responsible for assigning tasks related to resolving complex day-to-day and escalated issues. This job is part of the Call Center job function. They are responsible for providing end-to-end support to resolve customer inquiries or concerns. What You'll Do: Answer incoming service requests, via phone, chat, email & online requests. Point of contact for all escalated customer inquiries and concerns. Dispatch service request work orders for completion by vendors. Verify company systems, customer service databases, and spreadsheets are accurate and being updated frequently. Contact the customer for information and communicate the steps in the work order process. Run, review, and distribute various customer service reports, as necessary. Assist with the training of new hires and temporary employees. Provide technical guidance and training to junior associates. Gather and analyze data to...

The purpose of this position is to monitor construction projects for clients, with direct accountability for project safety on data center projects Join our team onsite in Cedar Rapids, IA! We are willing to provide relocation assistance for the right candidate. What you'll do • Routinely monitor the GC's EHS performance to ensure that the GC is in compliance with their stated practices and procedures, regulatory requirements and any additional owner expectations/deliverables that may have been identified in the contract of work EHS Schedule • Interface and support the construction management team at site by delivering current data on GC EHS performance, including trending, incident management, EHS metrics and other key information that enable DC construction management to make informed timely decisions • Participate in communication methods, such as safety meetings and notices to ensure relevant EHS information is communicated across the site by GC's and that DC management...

About the Role: As a CBRE Customer Service Associate, you will guide the team responsible for assigning tasks related to resolving complex day-to-day and escalated issues. This job is part of the Call Center job function. They are responsible for providing end-to-end support to resolve customer inquiries or concerns. What You'll Do: Answer incoming service requests, via phone, chat, email & online requests. Point of contact for all escalated customer inquiries and concerns. Dispatch service request work orders for completion by vendors. Verify company systems, customer service databases, and spreadsheets are accurate and being updated frequently. Contact the customer for information and communicate the steps in the work order process. Run, review, and distribute various customer service reports, as necessary. Assist with the training of new hires and temporary employees. Provide technical guidance and training to junior associates. Gather and analyze data to...

About the Role The Assistant Project Manager (APM) will be a member in our operations team and will help drive the delivery of all the various network infrastructure and cabling projects within a particular site. This position will require the individual to have development, management, customer engagement, operational and overall leadership skills. Key responsibilities will include establishing the program schedule and ensuring the established targets are met regarding schedule, cost, functionality, quality, safety, and customer satisfaction. The role will also include consulting with clients, delivering presentations, resolving project issues, recommendations for new services or enhancements, estimating, proposal writing, project costs management, directing operations on labor requirements, directing/assisting purchasing with bill of materials. The Assistant Project Manager is responsible for assisting in the entire successful execution of a project. Their primary...

As a CBRE Operations Management Manager for a tech client, you'll be responsible for directing and managing their business operations, ensuring they align with strategic goals. This onsite role requires a strong understanding of technology, including IT infrastructure and service delivery, and the ability to collaborate across departments. You'll focus on optimizing processes, managing resources, and supporting the client's technological advancements. This position involves a hands-on approach to ensure the smooth operation and success of the client's technology products and services. You will be instrumental in driving efficiency and contributing to the client's overall success. What You'll Do: Prepare ad hoc data reports for revenue, expenses, and other business metrics; analyze trends to identify opportunities for improved financial performance. Manage the monthly forecasting process for assigned clients or regions. Ensure compliance with company policies, licensing...

About the Role: The CBRE Program Manager in Charlotte, NC leads a team facilitating cross-functional projects for a client in aerospace, building automation, industrial automation, and ESS. This is a remote position for North Carolina, Monday-Friday role involves project management, team leadership, and ensuring projects align with the client's strategic goals. This position requires strong project management skills, communication abilities, and the capacity to manage budgets and mitigate risks. The successful candidate will drive project delivery and contribute to the client's major initiatives within the CBRE Program Management function. What You'll Do: Guides account implementation of asset management and the annual capital planning program, per agreed CBRE business practices. Will work with stakeholders (account team / client) to define strategic asset management and capital replacement strategy. Based on this version, manages program performance metrics to identify...

About the Role: CBRE is hiring an Operations Management Manager, onsite in Redmond, WA, to support a major multinational technology client. This role involves leading a team and overseeing the planning, management, and direction of business operations. You'll be responsible for coordinating staff functions to align with the client's strategic goals and ensure operational efficiency. What You'll Do: Supervise employees, oversee training and development, conduct performance evaluations, and handle recruiting/hiring.Coordinate daily activities, establish schedules, assign tasks, cross-train staff, set deadlines, and provide mentorship.Prepare reports, evaluate trends to identify improvements, and manage the monthly forecasting process.Uphold company policies, licensing requirements, and all relevant legal and regulatory guidelines.Ensure the accuracy and consistency of data across all relevant systems.Collaborate with other teams to identify and implement interpersonal...

About the role: The Service Ops Analyst position is a meticulous role focused on supporting reporting and forecasting. This role is essential for deal pricing and bid support, working with the Estimating, Operations, and finance teams on deal development, resource pricing, and bid entry into systems like PCMX/PSFT. The Service Ops Analyst will handle comprehensive project setup and lead Purchase Orders (PO) and Change Orders (CO). They will also conduct detailed forecasting and reporting to ensure accurate project analytics, resource planning, and cost tracking throughout the project lifecycle. What you will be doing: Reporting and Forecasting: Generate regular and ad-hoc reports and analyses from project data, often using tools like Excel or Google Sheets. Produce forecasts for project and PMO performance based on historical analysis for resource planning, budgeting, and timeline prediction. Prepare project status reports for management review and communicate project...

About the Role The role of the Service Operations Administrator is to support the Service Operations Manager in driving operations initiatives. This individual will work cross-functionally with several groups in the organization (including sales, operations, finance, accounting, RSG and HR) with the objective of driving processes for operations to be effective, analytically driven, and able to make strategic decisions. The ideal candidate will have an analytical background, passionate about technology and process efficiency. In addition, the successful candidate will be developing and reviewing data to assist the Service Operations Manager and VP Operations implement best practices and lessons learned. The role will require the person to be intellectually curious, a fast learner, and able to adapt quickly to a changing environment while staying focused on priorities. Day-to-day responsibilities include gathering all necessary data, compiling reports, while ensuring accuracy....

About the role The Senior Project Manager/Owner's Representative leads all aspects of data center construction projects for our global tech client in Cedar Rapids, IA. The Sr. PM/Owner's Rep oversees vendor compliance with construction agreements while leading the overall project budget & schedule. This job is part of the Project Management function responsible for the management of projects from initiation through completion. This role requires onsite presence in Cedar Rapids, IA. We are willing to provide relocation assistance for the right candidate. What you'll do Work with Contractor(s)/A&E design team to create and establish the master project timeline, based on the critical path and key achievements. Coordinate value engineering Create and establish the master project budget, including soft costs and hard costs Support contractor pre-qualification, bid solicitation, bid analysis and recommendations Coordinate design team activities and...

About the Role As a CBRE Data Center Installer, you the installation of network cabling and infrastructure within a data center environment. We are looking for a highly energetic, result oriented, passionate, and hands-on team members with a desire to join a growing team. The person should be self-starter, adaptable with attentive to detail and able to work with minimal supervision. ESSENTIAL DUTIES AND RESPONSIBILITIES • Installation/decommissioning of network and cabling infrastructure in a Data Center environment. • Deliver sustainable and repeatable solutions and processes, always with an eye on improvement. • Provide structured feedback on project progress to Stakeholders. • Exhibit quality workmanship on all work and maintain Data Center cleanliness. • Follow all production, safety and quality standards, codes, and industry best practices. • Collaborate with various Stakeholders to remove project obstacles. • Reading and comprehending blueprints and building...

CBRE | DIRECTLINE, a CBRE Data Center Solutions business, is a leading technology infrastructure services provider enabling mission critical data center infrastructure for the world's technology leaders. Catering to a broad spectrum of technology and client requirements, 1200+ skilled technicians deliver over 1000 projects annually across data center markets in the US and APAC. DL has proven success in the deployment of next-generation infrastructure technologies across the data center lifecycle; from design & planning, install & build through Day 2 maintenance, technology upgrades & retrofits, including delivering the latest wave of AI/ML platforms. Job Title: Onboarding Care Specialist About the role: We are seeking an Onboarding Care Specialist to manage and coordinate the end-to-end onboarding process for Direct Line new hires. This role serves as the operational backbone of onboarding, ensuring accuracy, compliance, and an exceptional candidate experience...

CBRE | DIRECTLINE, a CBRE Data Center Solutions business, is a leading technology infrastructure services provider enabling mission critical data center infrastructure for the world's technology leaders. Catering to a broad spectrum of technology and client requirements, 1200+ skilled technicians deliver over 1000 projects annually across data center markets in the US and APAC. DL has proven success in the deployment of next-generation infrastructure technologies across the data center lifecycle; from design & planning, install & build through Day 2 maintenance, technology upgrades & retrofits, including delivering the latest wave of AI/ML platforms. About the Role: The Foreman will be a key member in our operations team and will support the delivery of all the various network infrastructure and cabling projects within a particular site. This position will require the individual to have development, management, customer engagement, operational and overall leadership...

JOB TITLE: SUPERINTENDENT About the Role: Direct Line is a high growth global technology services company with primary focus in providing design, integration, installation, maintenance and managed services to well-known data centers and technology companies. Direct Line is backed by private equity firm and headquartered in Fremont, California with additional locations in US, Asia-Pacific, and Europe. We are looking for a highly energetic, result oriented, passionate, and hands-on Superintendent with a desire to join a growing team. The person should be self-starter, adaptable with attentive to detail and able to work with minimal supervision. The Superintendent position will work in close collaboration with project management and human resources to coordinate technician work force planning, resource dissemination and coordination, general oversight of field operations while providing technical direction to technicians, maintenance of safety standards, productivity, schedule,...

JOB TITLE: Field Process Administrator About the Role: Direct Line is a high growth global technology services company with primary focus in providing design, integration, installation, maintenance and managed services to well-known data centers and technology companies. Direct Line is backed by private equity firm and headquartered in Fremont, California with additional locations in US, Asia-Pacific and Europe. We are looking for a highly energetic, result oriented, passionate, and hands-on Project Coordinator with a desire to join a growing team. The person should be self-starter, adaptable with attentive to detail and able to work with minimal supervision. The Field Process Administrator will be a key member of our operations team and will support our Operations Managers with administrative duties. This position does not require industry experience but does require a strong work ethic and organizational skills. What You'll Do: • Assist the East Coast and West Coast...

About the Role: As a CBRE Facilities Coordinator, you will work with clients, vendors, and contractors to ensure that facility tasks and work orders are complete. This is an onsite position in Indianapolis, Indiana, supporting an American multinational pharmaceutical company, and operates on a Monday - Friday shift. This job is part of the Facilities Management functional area, focusing on all aspects of the operations of a set of assets, and providing support to the Property Managers regarding all repairs and investment plans. What You'll Do: Ensure landlords, tenants, and service providers understand and follow all procedures, policies, and reporting formats. Acknowledge client inquiries and efficiently collect work orders. Gather information and generate reports to monitor performance and progress. Organize and file work orders, proposals, departmental files, and vendor paperwork. Monitor external activities like waste disposal and recycling compliance. Adhere...

About the Role: The Data Center Construction Owner's Representative Project Manager leads all aspects of Data Center construction projects. Must possess demonstrated ability to oversee vendor compliance to construction agreements, while also having the ability to manage the overall project budget & schedule for Hyperscale Data Centers. Strong knowledge of MEP construction management with a solid track record of managing capital projects. Join our team onsite in Stillwater, OK! We are willing to provide relocation assistance for the right candidate. What You'll Do: Work with Contractor(s) / A&E design team to create and establish the Master Project Timeline, based on the Critical Path and key achievements Create and establish the Master Project Budget, including soft costs and hard costs Support Contractor pre-qualification, bid solicitation, bid analysis and recommendations Coordinate Design Team activities Ensure GC is completing the complete list of City...

About the role The purpose of this position is to monitor construction projects for clients, with direct accountability for project delivery on data center projects. Join our team onsite in Summerville, SC! We are willing to provide relocation assistance for the right candidate. What you'll do Routinely monitor the GC's EHS performance to ensure that the GC is in compliance with their stated practices and procedures, regulatory requirements and any additional owner expectations/deliverables that may have been identified in the contract of work EHS Schedule Interface and support the construction management team at site by delivering current data on GC EHS performance, including trending, incident management, EHS metrics and other key information that enable DC construction management to make informed timely decisions Participate in communication methods, such as safety meetings and notices to ensure relevant EHS information is communicated across the site by GC's and that...

About the role The purpose of this position is to monitor construction projects for clients, with direct accountability for project delivery on data center projects. Join our team onsite in Moncks Corner, SC! We are willing to provide relocation assistance for the right candidate. This role will be working nights M-F 6pm-4am. What you'll do Routinely monitor the GC's EHS performance to ensure that the GC is in compliance with their stated practices and procedures, regulatory requirements and any additional owner expectations/deliverables that may have been identified in the contract of work EHS Schedule Interface and support the construction management team at site by delivering current data on GC EHS performance, including trending, incident management, EHS metrics and other key information that enable DC construction management to make informed timely decisions Participate in communication methods, such as safety meetings and notices to ensure relevant EHS...

About the role The purpose of this position is to monitor construction projects for clients, with direct accountability for project delivery on data center projects. Join our team onsite in Columbus, OH! We are willing to provide relocation assistance for the right candidate. What you'll do Routinely monitor the GC's EHS performance to ensure that the GC is in compliance with their stated practices and procedures, regulatory requirements and any additional owner expectations/deliverables that may have been identified in the contract of work EHS Schedule Interface and support the construction management team at site by delivering current data on GC EHS performance, including trending, incident management, EHS metrics and other key information that enable DC construction management to make informed timely decisions Participate in communication methods, such as safety meetings and notices to ensure relevant EHS information is communicated across the site by GC's and that DC...