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ClearFeed

Companies today are increasingly providing Support - both internally and externally - on Slack and Teams. The ad-hoc use of triage channels and customer Slack rooms creates problems of missed responses, lack of service metrics and anxiety for all the responders who individually keep scanning Slack rooms. ClearFeed converts Slack channels into a single queue of requests, uses AI to flag requests that need a response, allows responders to update status of requests and assign ownership and make sure all requests are closed out. Integrations with tools like Zendesk, Jira, Freshdesk, Salesforce et al allow agents to handover or link Slack requests to other enterprise tools and close the loop back on Slack when issues are solved therein. We have been helping the world's leading companies like Atlan Data, Accryl, Chronosphere, Benlabs, Sprinto, MindsDB, TestRigor in scaling customer support, engineering escalations and IT helpdesk on Slack. We were founded by experienced managers and second-time entrepreneurs and are based out of Bangalore, India.
Feb 22, 2026
Software Engineer (Backend)
ClearFeed USA
ClearFeed is an AI-powered conversational support platform that streamlines customer and employee interactions on Slack and Microsoft Teams. By integrating with tools like Zendesk, Jira, and Salesforce, we enhance support efficiency and collaboration. Backed by Peak XV's Surge, 8VC, and prominent Silicon Valley angels, our mission is to revolutionize enterprise communication.   Why ClearFeed? Impactful Mission: Join us in solving a significant challenge that affects businesses worldwide. Experienced Leadership: Collaborate with founders who have a track record of scaling businesses and crafting notable products. Strong Foundation: Supported by Peak XV and top-tier Silicon Valley angels, we're set on a path of significant impact and growth. Core Team Opportunity: Work closely with the founders, playing a pivotal role in the direction and success of the company. Career Growth: Be part of a fast-growing company, with ample opportunities to develop your skills and...