Yext

As an Associate Publisher Operations Analyst , you will be responsible for investigating, escalating, and resolving technical issues across a network of over 200 publishers. We’re looking for someone with a can-do attitude, a strong attention to detail, a problem-solving mindset, and a proven ability to learn quickly. In this role, you’ll work directly with clients and publishers, and collaborate with a variety of teams across the company, putting your ability to appropriately present information for various audiences to the test What You’ll Do Become a Listings Specialist –  Master core Yext concepts and continuously learn to stay current in both depth and breadth for a product that rapidly evolves both internally and externally Act as a First Responder in Publisher Support – Investigate, escalate, and resolve a diverse range of client issues across the Yext Publisher Network. Be a Client Advocate – Be a client-facing representative of Yext, guiding clients through...