Cross Border Talents
USA
French-Speaking Beauty Customer Service Analyst Lisbon
1,000 Exclusive Sign-On Bonus | Luxury Industry Opportunity
We are seeking highly articulate and service-driven professionals to join our Lisbon-based team as Beauty Customer Service Analysts, representing a global leader in the luxury cosmetics and skincare sector.
This role offers the opportunity to engage with a prestigious clientele and embody the values of excellence, refinement, and innovation that define the luxury beauty experience.
Your mission:
As a Beauty Customer Service Analyst, you will act as the voice of premium beauty brands, ensuring every customer interaction reflects the brands sophistication and commitment to excellence.
Your responsibilities will include:
Providing personalized support to customers across phone, email, and chat channels Guiding clients through product selections, orders, returns, and service-related inquiries Managing sensitive or complex cases with...