ASM

Senior Field Service Engineer – Hokkaido (Tomakomai) Location:  Tomakomai, Hokkaido, Japan Customer:  Rapidus Travel: Up to 25%  Relocation Assistance:  Provided Key Responsibilities Act as the single point of contact for Rapidus, managing technical concerns, troubleshooting malfunctions, and resolving escalations effectively. Collaborate closely with the customer to design and execute experiments for new process development, continuous improvement (CIP), troubleshooting, and tool-to-tool matching. Serve as the on-site technical expert during equipment installation, start-up, and warranty phases. Lead equipment qualification to meet customer process specifications, timelines, and ASM budget targets. Drive containment actions, short-term fixes, and long-term solutions aligned with customer requirements. Develop and maintain technical documentation, sharing lessons learned across the key account organization and Global Sales and Services business unit....