DHRM

Title: Senior IT Auditor State Role Title: Auditor II / 19192 Hiring Range: $75,000 - $105,000 annually Pay Band: 5 Agency: Virginia Employment Commission Location:  VEC CENTRAL OFFICE Agency Website:  www.vec.virginia.gov Recruitment Type: General Public - G Job Duties Plans and performs information technology (IT) security audits on VEC applications to determine compliance with statewide information security standards and communicate control weaknesses and recommendations for correction to management. Manages and coordinates IT security audits performed by external auditors. Plans and performs compliance, financial, operational, and program audits at the VEC central office, local offices and customer contact centers in accordance with "International Standards for the Professional Practice of Internal Auditing" of the Institute of Internal Auditors, Inc. and the approved audit plan of the Office of Internal Audit...

Title: Customer Contact Center Representative State Role Title: Administrative and Office Specialist III / 19013 Hiring Range: $17.46 per hour Pay Band: 3 Agency: Virginia Employment Commission Location:  VANSANT CCC Agency Website:  https://www.vec.virginia.gov/ Recruitment Type: General Public - G Job Duties **This is an onsite position that reports to the Customer Contact Center located at 1028 Sykes Boulevard, Vansant VA. This is not a remote work position.** Working in a fast paced Call Center, professionally respond to calls and e-mail requests from claimants, employers, staff, the public and other interested parties regarding unemployment insurance (UI) benefits and other related services (e.g., job service and training) in accordance with established guidelines. Utilize appropriate systems guides, interview techniques, and established protocol to obtain necessary information, determine claim type and program code,...