Cross Border Talents
USA
Job Title: Customer Support Specialist (Dutch & English)
Location: Katowice, Poland
Project: Travel Project
Employment Type: Full-Time, On-Site
Salary: 9,000 PLN per month
About the Role
We are seeking a dedicated and bilingual Customer Support Specialist fluent in Dutch and English to join our dynamic Travel Project team in Katowice. The ideal candidate will provide exceptional support to our customers, ensuring a seamless and positive experience.
Key Responsibilities
Customer Support: Handle customer inquiries, resolve issues, and provide information related to our travel services via phone, email, and chat. Multilingual Communication: Utilize proficiency in Dutch and English to assist a diverse customer base. Problem-Solving: Identify and address customer concerns promptly and effectively. Documentation: Maintain accurate records of customer interactions and transactions. Collaboration: Work closely with other team members...