Velenosi&Meredith
Verona, NJ, USA
๐ฎ๐น We're Hiring: Content Moderator / Customer Service Agent with Italian - Portugal (on-site)
Do you speak Italian fluently and have strong English skills? Are you passionate about maintaining online safety and helping users navigate digital platforms? Join an international team in Portugal (Lisbon or Porto) , where you'll ensure a secure and respectful user experience while delivering top-tier customer support.
๐ Location: Lisbon or Porto, Portugal (On-site)
๐ EU Passport required
๐ฃ๏ธ Languages: Italian (C2/native) + English (B2+)
๐ผ Contract Type: Full-time
๐ Schedule: Rotational shifts across weekdays and weekends
๏ธ Relocation support provided if you're moving from abroad
๐ What You'll Be Doing:
Review and moderate user-generated content in line with platform policies Handle user inquiries via chat, email, or internal tools with empathy and professionalism Escalate violations or complex cases according to internal protocols Protect...