Maximus
Topeka, KS
Description & Requirements Maximus is currently hiring an onsite Senior Program Director to lead a Medicaid Eligibility contact center in Kansas. This role provides full ownership of program performance, financial results (P&L), compliance, and overall service delivery for a complex, mission-critical public sector program. The ideal candidate is a senior level contact center leader with a strong Human Services background and a proven track record of building and leading large scale Medicaid eligibility call center operations. They should understand end to end eligibility workflows, drive operational performance, and be confident leading teams in a highly visible, client facing environment. This is an onsite position in Topeka, KS, with relocation assistance available. This position is contingent upon contract award. Why Maximus? - Work/Life Balance Support - Flexibility tailored to your needs! - Competitive Compensation - Bonuses based on...