Enviva
Bethesda, MD, USA
The Enviva team is driven by our shared vision for a renewable energy future. We are a fast-growing, purpose-driven, global energy company specializing in delivering sustainable wood bioenergy solutions. We are the world’s largest producer of sustainable wood pellets, which provide a low-carbon alternative to fossil fuels. The Technology Support Specialist I is a member of Enviva’s IT Service Operations team. This role is the first line of contact for customers experiencing issues or requests related to installation, configuration, operation and management of Enviva’s technology estate. This role is the “face of technology” and must be passionate about providing technology solutions for our customers.
Responsibilities
Identifies, investigates, and resolves users’ problems with computer software and hardware
Primarily responsible for the imaging and distribution of computers
Responsible for asset management of company devices
Responsible for shipping, receiving...