Credit Union 1
Anchorage, AK, USA
ESSENTIAL JOB FUNCTIONS:
Demonstrates ownership of transactions processed and provides excellent service with every member interaction.
Assists members with a variety of transactions including deposits, payments, withdrawals, and transfers. Provides member service in an efficient, accurate, confidential and professional manner.
Researches and resolves member account issues.
Maintains thorough documentation for all member transactions as required by credit union policies and procedures.
Files documents appropriately in compliance with the credit union’s procedures and retention policy.
Educates members on technologies offered by the credit union such as ATM/ITM functionality, DocuSign, Online Access, Mobile Deposit, Bill Pay, Mobile Wallet etc.
Explains the features and benefits of credit union products and services to members and makes recommendations that meet their needs.
Reviews suspicious or unusual transactions and items. Processes transactions within...