3 service desk administrator internship ires jobs found in Colorado Springs, CO

Position Title: Service Desk Administrator Internship Location: Schriever Space Force Base, Colorado Springs, CO Relocation Assistance: None available at this time Remote/Telework: NO - Not available for this position Clearance Type: DoD Secret Shift: Day shift Travel Required: Up to 10% of the time Description of Duties: The MIT Service Desk Administrator Internship supports the Missile Defense Agency (MDA) on the Integrated Research and Development for Enterprise Solutions (IRES) contract. This is a 6-month long internship The Candidate Will: Provide front line technical support to customers via phone, email, and in-person, answering basic inquiries and troubleshooting common IT issues. Create, assign, and track service request tickets to ensure timely resolution. Escalate complex issues to the appropriate Client System Administrator (CSA) or senior team members. Be accountable for the maintenance and management of the queue of incident...

Position Title: Service Desk Administrator Internship Location: Schriever Space Force Base, Colorado Springs, CO Relocation Assistance: None available at this time Remote/Telework: NO - Not available for this position Clearance Type: DoD Secret Shift: Day shift Travel Required: Up to 10% of the time Description of Duties: The MIT Service Desk Administrator Internship supports the Missile Defense Agency (MDA) on the Integrated Research and Development for Enterprise Solutions (IRES) contract. This is a 6-month long internship The Candidate Will: Provide front line technical support to customers via phone, email, and in-person, answering basic inquiries and troubleshooting common IT issues. Create, assign, and track service request tickets to ensure timely resolution. Escalate complex issues to the appropriate Client System Administrator (CSA) or senior team members. Be accountable for the maintenance and management of the queue of incident...

Position Title: Service Desk Administrator Internship Location: Schriever Space Force Base, Colorado Springs, CO Relocation Assistance: None available at this time Remote/Telework: NO - Not available for this position Clearance Type: DoD Secret Shift: Day shift Travel Required: Up to 10% of the time Description of Duties: The MIT Service Desk Administrator Internship supports the Missile Defense Agency (MDA) on the Integrated Research and Development for Enterprise Solutions (IRES) contract. This is a 6-month long internship The Candidate Will: Provide front line technical support to customers via phone, email, and in-person, answering basic inquiries and troubleshooting common IT issues. Create, assign, and track service request tickets to ensure timely resolution. Escalate complex issues to the appropriate Client System Administrator (CSA) or senior team members. Be accountable for the maintenance and management of the queue of incident...