Tomorrow.io
Boston, MA, USA
Tomorrow.io’s Customer Success Team empowers countries, businesses, and individuals to prepare for and manage weather-related challenges that affect their operations, safety, and bottom line.
We’re looking for an Enterprise Customer Success Manager (CSM) to join our US-based team. Enterprise CSMs play a strategic and hands-on role managing high-value, complex customer accounts across a variety of industries. In this role, you will operate with autonomy to drive measurable outcomes tied to customer success, adoption, and long-term value.
You will collaborate cross-functionally with Sales, Marketing, Product, and Enablement teams, serving as the primary relationship manager and strategic advisor to your customers. You will bring a consultative approach to growth planning, executive engagement, risk mitigation, and lifecycle management.
This position is ideal for someone who thrives in a fast-paced, data-driven, and mission-oriented environment — and who brings strong...