Cross Border Talents
USA
Join our international client's dynamic team in a fast-paced environment where collaboration knows no borders. Embrace a multicultural workplace that values diversity and fosters a sense of family among colleagues. As a multillingual Action Coordinator , you'll play a pivotal role in ensuring our customers receive unparalleled support during breakdown situations, leaving a lasting impression of satisfaction with our brand.
This is a hybrid role with onsite component in Ghent, Belgium.
Key Responsibilities:
- Act as the primary liaison between customers, drivers, and dealers to swiftly resolve breakdown issues and facilitate vehicle uptime.
- Manage breakdown cases across Europe, communicating fluently in the customer's native language and efficiently navigating designated systems for essential information.
- Prioritize customer needs and adhere to established breakdown processes with meticulous attention to detail.
- Demonstrate exceptional...