The EDH Global
Washington, DC, USA
IT Support Specialist Contractor Location: Washington, DC
Position Overview: As an IT Support Specialist contractor, you will deliver comprehensive technical and help desk support to a diverse, global workforce. Youll be responsible for hardware, software, and network troubleshooting, maintaining regulatory cybersecurity compliance, and optimizing IT operations for end-users and engineering teams.
Key Responsibilities:
Provide remote and in-person hardware, software, and network support to staff worldwide Ensure governance, cybersecurity, and information assuranceincluding FISMA compliance and implementation of cyber hygiene, data loss prevention, and related initiatives Deliver help desk services, including device troubleshooting, patching, asset provisioning and inventory management, software and hardware maintenance, and Audio/Video support Manage Microsoft 365 environments (Exchange Online, Teams, SharePoint, OneDrive, Groups) Oversee email account...